Legal
Support
Last updated 2 August 2026
Something not working, or a bottle the catalog does not know? Write to us and a person will read it.
Get in touch
Tell us what you were doing and what happened. If it is about a specific fragrance, the house and the name help.
Common things
- A fragrance is missing. Add it by hand from the Collection screen and we will match it to the catalog, usually within a day.
- The wrong photograph. Tell us the bottle and we will correct the record for everyone.
- Managing your membership. Subscriptions are billed by Apple. Open Settings on your iPhone, tap your name, then Subscriptions, to change or cancel. Deleting the app does not cancel a subscription.
- Restoring a membership. On the membership screen, tap “Restore a membership” while signed in with the Apple ID that bought it.
